Support ticket

THIS IS THE ARCHIVE FOR SAHRIS 1.0


THIS SITE IS NOW AN ARCHIVE AND IS NOT SUITABLE FOR MAKING APPLICATIONS

Please be aware that no content and application creation or changes to information on this version of SAHRIS will be retained.

To make applications or utilise SAHRIS for the creation of information, please use the new site:

https://sahris.org.za

Changes to SAHRIS!

The South African Heritage Resources Information System (SAHRIS) has undergone a generational upgrade and restructure. These changes to the site include, but are not limited to:

  • A new & modernised look and layout
  • Improved site usage flows with respect to applications and content creation
  • Improved site performance and stability

Launch for the new version of SAHRIS occurred on Monday the 30th of October 2023.

The new site can be found here:

SAHRIS | SAHRIS

DNS settings

Hi Nancy - we seem to have a DNS problem which comes and goes. This morning I tried to login to www.google.co.za and to www.sahra.org.za but it wouldn't work at all. I then tried the ip address for sahra directly, 197.85.190.96 and it worked immediately. The APM users have also noticed the SAHRA site 'dropping' for 5 minutes from time to time and then coming back. I've checked the server at Mweb when this happened and could always login with no problem via the ip address so it's not something happening on that side.

Could you add this to the to-do list as it could be a configuration problem on our Proxy server, or it could have something to do with the ADSL line + Neotel (not sure if the ADSL is still active in anyway - probably not that though). If it's not our proxy it may well be the DNS servers set on the Neotel router that are not 100%.

It's  a low priority call as it is more of an annoyance than anything else.
Thanks
Nic

LogType: 

Comments

Have informed Jenty - who said he would look into it.

 
 

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