Support ticket

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Mweb 3g Upgrade packages

Hi Angie

I've requested the letter etc.

Will send it to you as soon as I get it.

Thanks
Nancy

>>> "Andree (Angie) Jacobs - MWEB" <AJacobs@mweb.com> 2013/04/19 03:24 PM >>>

HI Nancy

Admin have come back to me and requested the following info:

letter of authority or resolution by the board and the business and the company’s Proof of residence

They need a letter stating that Mamakomoreng Nkhasi-Lesoana has signing powers please and also proof of address

Thanks

Regards,

Angie Jacobs

Account Manager

MWEB Business

Tel : +27-21-596-8896

Cell: +27-83-532-0906

Fax: 021 413-0496

Premier Support : 087 7000 222 option 1

Client Services : 087 7000 222 option 2

From: NANCY CLOETE [mailto:ncloete@sahra.org.za]
Sent: 17 April 2013 11:10 AM
To: Andree (Angie) Jacobs - MWEB
Subject: Fwd: RE: FW: Pages for initial for upgrade

Hi Andree

Here are all the signed docs.

Plse confirm that all is ok.

txs

Nancy

>>> NANCY CLOETE 2013/04/09 08:52 AM >>>

Morning

Below are all the pages you requested with initials and signatures on them.

Thanks

Nancy

>>> "Andree (Angie) Jacobs - MWEB" <AJacobs@mweb.com> 2013/04/08 01:39 PM >>>

HI Nancy

Yes that is correct – she signed the original form

Thanks

Regards,

Angie Jacobs

Account Manager

MWEB Business

Tel : +27-21-596-8896

Cell: +27-83-532-0906

Fax: 021 413-0496

Premier Support : 087 7000 222 option 1

Client Services : 087 7000 222 option 2

From: NANCY CLOETE [mailto:ncloete@sahra.org.za]
Sent: 08 April 2013 01:30 PM
To: Andree (Angie) Jacobs - MWEB
Subject: Re: FW: Pages for initial for upgrade

Hi Angie

At the time you sent them, no one was around to sign. It suppose it must be Ms Nkhasi that must sign, as she signed the other pages? Correct?

txs

>>> "Andree (Angie) Jacobs - MWEB" <AJacobs@mweb.com> 2013/04/08 10:10 AM >>>

Hi Nancy

Just a reminder – I have not received these docs back from you yet

Thanks

Regards,

Angie Jacobs

Account Manager

MWEB Business

Tel : +27-21-596-8896

Cell: +27-83-532-0906

Fax: 021 413-0496

Premier Support : 087 7000 222 option 1

Client Services : 087 7000 222 option 2

From: Andree (Angie) Jacobs - MWEB
Sent: 20 March 2013 12:35 PM
To: 'NANCY CLOETE'
Subject: Pages for initial for upgrade

Hi Nancy

Please can you urgently initial the attached 2 pages. It has taken us ages to determine the usernames hence the delay in getting this resolved.

I have also had to change the quantity from 5 to 4 and I will have resend you a new proposal for the last upgrade as it is on a different account.

I will get this through to you today

Thanks

Regards,

Angie Jacobs

Account Manager

MWEB Business

Tel : +27-21-596-8896

Cell: +27-83-532-0906

Fax: 021 413-0496

Premier Support : 087 7000 222 option 1

Client Services : 087 7000 222 option 2

From: NANCY CLOETE [mailto:NCLOETE@sahra.org.za]
Sent: 20 March 2013 12:26 PM
To: Andree (Angie) Jacobs - MWEB
Cc: Michelle Bowers - MWEB
Subject: Fwd: RE: RE: Order Number 5793 - Procurement of 7 additional 3Gdatabundlesand sim cards

Dear Andree,

Could you please let SAHRA know when we can expect :

1. The newly procured 3g devices?

2. When the upgraded packages will be available?

SAHRA has been more than patient, and the 7-10 working days have been exceeded.

Thanking you kindly



Ms. Nancy-Ellen Cloete
Information Technology Officer

South African Heritage Resources Agency
PO Box 4637, Cape Town 8000, South Africa
E-mail: ncloete@sahra.org.za
Cell : 084 629 1808
Phone : 27 (0)21 462 4502
Fax : 27 (0)21 462 4509
Web : www.sahra.org.za


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
This message may contain information which is confidential,
private or privileged in nature. If you are not the intended
recipient, you may not peruse, use, disseminate, distribute or
copy this message or file which is attached to this message.
If you have received this message in error, please notify the
sender immediately by e-mail, facsimile or telephone and
thereafter return and/or destroy the original message.

Any views of this communication are those of the sender
except where the sender specifically states them to be
those of South African Heritage Resources Agency (SAHRA).

Please note that the recipient must scan this email and any
attached files for viruses and the like. SAHRA accepts no
liability of whatever nature for any loss, liability, damage or
expense resulting directly or indirectly from the access
and/or downloading of any files which are attached to this
e-mail message.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

>>> "Andree (Angie) Jacobs - MWEB" <AJacobs@mweb.com> 2013/03/15 12:59 PM >>>

Hi Michelle

Please see my clients e-mail below and advise?

Thanks

X16486
2013-03-06 15:15:18
A645
South African Heritage Resources Agency
Q32971
Provisioning
Mrs Andree Jacobs
Miss Avashnee Bishum
Miss Michelle Bowers
None
Mr System Schedular


Regards,

Angie Jacobs

Account Manager

MWEB Business

Tel : +27-21-596-8896

Cell: +27-83-532-0906

Fax: 021 413-0496

Premier Support : 087 7000 222 option 1

Client Services : 087 7000 222 option 2

From: NANCY CLOETE [mailto:NCLOETE@sahra.org.za]
Sent: 15 March 2013 12:34 PM
To: Andree (Angie) Jacobs - MWEB
Subject: Fwd: RE: Order Number 5793 - Procurement of 7 additional 3G databundlesand sim cards

Good Afternoon,

Please can you let SAHRA know if you managed to find out from Vodacom when delivery of these

items will happen.

Thank you

Nancy

>>> NANCY CLOETE 2013/03/11 12:31 PM >>>

Hi Angie,

Just a follow up on the ETA for the procurement of the new 3G devices.

Thanks

Nancy

>>> NANCY CLOETE 2013/03/04 09:50 AM >>>

Hi Angie

Attached is the copy of ID of the EO: Corporate Affairs who signed document.

Also, please see email addresses below:

sahra1@

sahra2@

sahra3@

sahra4@

sahra5@

sahra6@

sahra7@

Thanking you kindly

Nancy


>>> "Andree (Angie) Jacobs - MWEB" <AJacobs@mweb.com> 2013/03/04 08:17 AM >>>

Sorry – I should have explained. The ID of the manager who signed the contract please.

Thanks

Regards,

Angie Jacobs

Account Manager

MWEB Business

Tel : +27-21-596-8896

Cell: +27-83-532-0906

Fax: 021 413-0496

Premier Support : 087 7000 222 option 1

Client Services : 087 7000 222 option 2

From: NANCY CLOETE [mailto:NCLOETE@sahra.org.za]
Sent: 04 March 2013 08:14 AM
To: Andree (Angie) Jacobs - MWEB
Subject: RE: Order Number 5793 - Procurement of 7 additional 3G databundles and sim cards

Hi Andree,

I'll get back to you on the email addresses shortly, but who's ID should I provide?

txs

Nancy

>>> "Andree (Angie) Jacobs - MWEB" <AJacobs@mweb.com> 2013/03/04 08:14 AM >>>

Hi Nancy

I please need a copy of ID for this order?

Also our admin have asked what the 7 e-mail addresses are that you require name@mwebbiz.co.za

Thanks

Regards,

Angie Jacobs

Account Manager

MWEB Business

Tel : +27-21-596-8896

Cell: +27-83-532-0906

Fax: 021 413-0496

Premier Support : 087 7000 222 option 1

Client Services : 087 7000 222 option 2

From: NANCY CLOETE [mailto:NCLOETE@sahra.org.za]
Sent: 01 March 2013 03:34 PM
To: Andree (Angie) Jacobs - MWEB
Subject: Order Number 5793 - Procurement of 7 additional 3G data bundles and sim cards

Hi Andree

Please find attached below the signed (all pages) form.

Order Number 5793 is hereby issued for the procurement of 7 x Wireless Broadband 3G, as per the proposal.

Thank you



Ms. Nancy-Ellen Cloete
Information Technology Officer

South African Heritage Resources Agency
PO Box 4637, Cape Town 8000, South Africa
E-mail: ncloete@sahra.org.za
Cell : 084 629 1808
Phone : 27 (0)21 462 4502
Fax : 27 (0)21 462 4509
Web : www.sahra.org.za


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
This message may contain information which is confidential,
private or privileged in nature. If you are not the intended
recipient, you may not peruse, use, disseminate, distribute or
copy this message or file which is attached to this message.
If you have received this message in error, please notify the
sender immediately by e-mail, facsimile or telephone and
thereafter return and/or destroy the original message.

Any views of this communication are those of the sender
except where the sender specifically states them to be
those of South African Heritage Resources Agency (SAHRA).

Please note that the recipient must scan this email and any
attached files for viruses and the like. SAHRA accepts no
liability of whatever nature for any loss, liability, damage or
expense resulting directly or indirectly from the access
and/or downloading of any files which are attached to this
e-mail message.
~~~~~~~~~~~~~

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