I have re-installed google chrome and she can be able to login now.
Tracey in HR reported the following on behalf of Deidre
The requested URL could not be retrieved
While trying to retrieve the URL: http://sahra_sql:85/ess
The following error was encountered:
Access Denied.
Access control configuration prevents your request from being allowed at this time. Please contact your service provider if you feel this is incorrect.
Have (a) checked ESS and can login (b) checked with HR if user access info is correct (c) Recommend user installs Google Chrome and retries.
Followed up with user today (Monday) Awaiting response.
Comments
Send Deidre email with instructions on how to install Google Chrome - and requested her to retry the ESS link and report back.
Ray reinstalled Google Chrome and retested login to ESS and it works.