Support ticket

THIS IS THE ARCHIVE FOR SAHRIS 1.0


THIS SITE IS NOW AN ARCHIVE AND IS NOT SUITABLE FOR MAKING APPLICATIONS

Please be aware that no content and application creation or changes to information on this version of SAHRIS will be retained.

To make applications or utilise SAHRIS for the creation of information, please use the new site:

https://sahris.org.za

Changes to SAHRIS!

The South African Heritage Resources Information System (SAHRIS) has undergone a generational upgrade and restructure. These changes to the site include, but are not limited to:

  • A new & modernised look and layout
  • Improved site usage flows with respect to applications and content creation
  • Improved site performance and stability

Launch for the new version of SAHRIS occurred on Monday the 30th of October 2023.

The new site can be found here:

SAHRIS | SAHRIS

IT HelpDesk - user Nobukho Njemla

Hi Nic,
 
Nobukho logged her first call on Monday via the Ticket system.  She was however not able to assign it to anyone.
 
She is able to see it under her "view recent tickets", however, I've just checked and it is not reflected on my side, neither did I get an email about.
 
Can you have a look at her rights etc. please.
 
Thanks Nancy

Comments

awaiting feedback from Nic

Good Day

Luvo has had a good look at the problem with the printer/connectivity in your office.

He has found that the HP DeskJet 1220c printer is faulty and out of warranty, and recommended it be replaced.

I tried to phone Nobukho earlier, but managed to chat to Nic, as she was not in.

He recommends we discuss this at the upcoming workshop, in order to access whether or not a replacement is required in lieu of the
way forward.

Thank you
Nancy

resolved

 
 

Search form